Accessibility Statement for Flowers Mottingham
Our Commitment to Accessible Flower Ordering
At Flowers Mottingham, we recognise the importance of ensuring our website and online flower ordering services are fully accessible to every customer in Mottingham and beyond. We are fully committed to providing a website that is easier to use and accessible for everyone, including people with disabilities. Making flower shopping simple and convenient for all is at the heart of our mission.
Accessibility Standards We Follow
To deliver on our promise of accessibility, Flowers Mottingham strives to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA standard. These guidelines help make digital content more accessible to a wider range of people with disabilities, including those with visual, auditory, physical, speech, cognitive, language, learning, and neurological impairments. By adhering to these best practices, we ensure that all our Mottingham customers can order flowers online with greater independence and ease.
Screen Reader Compatibility
We understand that some customers rely on assistive technologies such as screen readers to navigate the internet. Our website is designed and maintained to be compatible with leading screen readers. Images have descriptive alternative text and page elements are properly structured, so users who depend on these tools can navigate our flower selection, place an order, and access information with confidence.
High Contrast and Clear Design
Flowers Mottingham is dedicated to providing an inclusive web experience for customers who need enhanced visibility. Our website features a high-contrast design to ensure text clarity and readability for everyone, including users with low vision or colour blindness. Fonts are chosen for legibility, and buttons and forms are clearly distinguished for easy interaction.
Continuous Improvements and Feedback
We understand that accessibility is an ongoing process. Flowers Mottingham is committed to continually improving our website to meet and exceed accessibility standards wherever possible. We regularly review our digital services to identify areas that can be enhanced for accessibility. Your feedback is a valuable part of this process, and we encourage customers to let us know about any barriers they encounter while using our website.
Contact Us for Accessibility Issues
We want every Mottingham customer to feel comfortable ordering flowers on our website. If you experience any difficulty using our online services, or if you have questions or suggestions about accessibility at Flowers Mottingham, please get in touch with our customer service team. While we cannot provide contact details here, our team is ready to help address accessibility concerns and support your flower ordering experience.
Accessibility Benefits for All Customers
Accessible design is not just beneficial for customers with disabilities, but for everyone who shops online with Flowers Mottingham. Features such as easy navigation, clear design, and compatibility with various devices make our website simple and enjoyable to use. By prioritising accessibility, we hope to ensure that all customers in Mottingham can select and order beautiful flowers online quickly and confidently, whatever their needs.
